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Golden Tech Return/Exhange Policy

The following information is for whoever is in need of returns/exchanges.  Please read this information.
  1. Receipts are needed for ALL transactions. It is the customers responsibility to keep their receipts.
  2. All merchandise purchased and returned is subject to a 20% restock fee. All returns must be Processed within 10 days of the original sale. ALL sales are final after 10 days.
  3. If payment was made by check, a check will be issued by Golden Tech, Inc. after 14 days from the date of your check.
  4. If payment was made by credit card, the same credit card used in the purchase will be credited. The card must be present at the time of refund. 
  5. If payment was by cash, you will receive either a cash or check refund from Golden Tech, Inc., as per our discretion.
  6. There is a minimum twenty five dollar (cash only) fee for all returned checks. 
  7. All merchandise is warranted by the respective manufacturer. 
  8. All defective merchandise should be reported within ten days of it’s malfunction. All defective merchandise will be replaced for the same or similar item. Items, if possible, are replaced from Golden Tech, Inc.’s stock if the return is within thirty days from the date of purchase. 
  9. Damaged items are not returnable.


Addendum to the Above
 
Processors and Memory – CPUs and system memory may be refunded within three days of the initial purchase. Exchanges may be performed within the first ten days of purchase.

Cables and Adapters – All cables and adapters are non-returnable. They are exchangeable within the first ten days of purchase for store credit.

Printers – Printers are non-returnable.

Computer systems, software, bulk cable, consumables (paper, cartridges, diskettes, blank CD’s, etc), and all special order items are non-eturnable and non-refundable. All sales are final on these items. Thank you for your cooperation.

Golden Tech, Inc. hereby expressly disclaims all warranties, either express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for Golden Tech, Inc., any liability in connection with the sale of the part(s), software, systems and/or service. Buyer shall not be entitled to recovery from Golden Tech, Inc. for any consequential damages to property, from Loss of use, from loss of time, from loss of profit or income, or any other incidental damage.